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Delivery Information

UNITED KINGDOM 

  • FREE for orders over £150
  • £5 for orders under £150
  • Delivery via DPD | 2-3 working days
  • Please proceed to our Official UK site for domestic shipping within UK and across all European countries: www.happyology.uk

EUROPE 

  • FREE for orders over £250
  • £15 for orders under £250
  • Delivery via DPD | 3-5 working days
  • Please proceed to our Official UK site for domestic shipping within UK and across all European countries: www.happyology.uk

JAPAN / SOUTH KOREA / SINGAPORE & SOUTHEAST ASIA

  • FREE for orders over £150
  • £15 for orders under £150
  • DHL EXPRESS | 3-5 working days
  • No other fees or costs! Import tax and duty are all included! 

  • We will do everything to ensure orders arrive within their normal time frames, but some international deliveries may be delayed due to local government restrictions. 

AUSTRALIA / CANADA / NEW ZEALAND / USA

  • Shipping fees vary between £20-£25.
  • DHL EXPRESS | 3-5 working days
  • Customers may be liable for any local sales taxes or import duties incurred for orders placed. 
  • We will do everything to ensure orders arrive within their normal time frames, but some international deliveries may be delayed due to local government restrictions. 

REST OF WORLD

  • Shipping fees vary between £25-£50.
  • DHL EXPRESS | 3-5 working days
  • Customers may be liable for any local sales taxes or import duties incurred for orders placed. 
  • We will do everything to ensure orders arrive within their normal time frames, but some international deliveries may be delayed due to local government restrictions. 

 

CANCELLATION

Unfortunately, we are NOT able to change or cancel orders after they have been placed. Please check your order carefully before purchasing.

If you do not pick up your package and it is sent back to us, you will be charged a fee of £30.

 

EXCHANGE

Unfortunately, we are NOT able to offer an exchange service.

Please return the item(s) you wish to exchange following the returns procedure above for a full refund, and then place a new order for the items that you would prefer. 

 

RETURN

Please read our full RETURNS & EXCHANGES & CANCELLATION policy here. 

All sale items are final sale, no return is accepted.

 

NOTES

- Happyology operates warehouses globally in the following countries: United Kingdom, Singapore, Australia and China. Your order is dispatched from the nearest warehouse to your country subject to availability.

- 'Working day' refers to Monday to Friday, and does not include Saturday, Sunday and public holidays.

- The exact delivery times are intended as a prudent guide, but not guaranteed. 

Version 1st September 2021

 

 

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